SMART questions
SMART is a mnemonic/acronym, giving criteria to guide in the asking of questions, to aid getting help, getting answers etc.
source :’All you have to do is ask’ book by Wayne Baker
Smart
- Specific: target one area clearly and precisely - this triggers people’s memories/knowledge correctly
- Meaningful: why of the request, never assume that is already understood - this helps provide transparency and also builds trust
- Actionable: what needs to be done.
- Realistic (strategically): be in the realm of possibility.
- Timely: give a deadline if it exists
Think about the goal, what do you want to achieve. What do you need to accomplish that goal. Then formulate a request using the smart template above.
SMART criteria are commonly associated with Peter Drucker’s management by objectives concept.
Alternative acronum words:
- S: Specific, Strategic
- M: Measurable, Motivating, Meaningful
- A: Actionable, Achievable, Assignable, Attainable, Agreed, Ambitious, Aligned
- R: Relevant, Realistic, Resourced, Reasonable, Results-based
- T: Timely, Timeframe, Time-boxed, Trackable, Testable