engineering-management

SBIR Framework for giving positive feedback

source

Putting words together to give positive feedback is hard! You know the emotions you feel but lack the words.

To organize my thoughts, I use the SBIR Framework. This acronym defines the structure of how to deliver positive feedback:

Situation: State the specific situation where you observed the behaviour. Behaviour: Explain the precise behaviour you saw. Impact: Describe the exact impact the person’s actions had on you. Request: State the explicit request you would like to make of the person.